PRIVACY POLICY
Privacy Policy
Last updated: 20 October 2026
1. Introduction
PsalmShop respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how personal data is collected, used, stored and shared when you visit https://psalmshop.com/, contact us or purchase our digital products.
We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Spanish data-protection legislation.
2. Who We Are
PsalmShop is an online business offering Christian printable wall art, scripture-inspired SVG designs and other downloadable digital artwork.
Website: https://psalmshop.com/
Data controller: [Insert the legal name of the person or business operating PsalmShop]
Business address: [Insert the legally required business contact address]
Contact: https://psalmshop.com/contact/
The data controller is responsible for determining how and why personal information is processed through this website.
3. Information We Collect
Depending on how you use PsalmShop, we may collect:
Your name, email address, billing address and other details provided during checkout.
Information about products purchased, order values, transaction references and download permissions.
Information supplied when you contact us or request customer support.
Account details, where you choose to register an account.
Technical information such as IP address, browser type, device information and website activity, where collected through necessary website operations or permitted analytics.
We do not intentionally collect more personal information than is reasonably necessary to operate our website and provide our services.
4. How We Use Your Information
We use personal information to:
Process payments and fulfil digital orders.
Provide access to purchased downloadable files.
Send order confirmations and essential purchase-related communications.
Respond to enquiries and provide customer support.
Maintain customer accounts and purchase records.
Detect fraud, protect website security and prevent misuse.
Meet applicable accounting, taxation and legal obligations.
Understand website usage and improve our services where analytics processing is permitted.
5. Legal Bases for Processing
Under the GDPR, we process personal information using appropriate legal bases, including:
Contractual necessity: To process purchases, provide digital downloads and manage customer orders.
Legal obligations: To maintain records required for accounting, taxation and regulatory compliance.
Legitimate interests: To maintain website security, prevent fraud and manage essential business operations, where those interests are not overridden by your rights.
Consent: Where required for optional cookies, analytics or other activities that depend on your permission.
You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
6. WooCommerce and Digital Orders
PsalmShop uses WooCommerce to manage its online shop.
When you place an order, information required to process your purchase is recorded within the website’s order-management system.
This may include billing information, purchased products, payment status, transaction references and access to downloadable files.
We retain relevant order information where necessary to fulfil purchases, provide customer support, maintain accounting records and comply with legal obligations.
7. Payment Processing
Payments are processed through the payment providers available at checkout, including PayPal where selected.
Payment providers may collect and process personal information necessary to authorise payments, prevent fraud and meet their legal obligations.
PsalmShop receives relevant payment confirmations and transaction information but does not ordinarily receive or store your full payment-card details.
Payment providers process information in accordance with their own privacy policies.
For more information about PayPal, visit https://www.paypal.com/privacy.
8. Cookies and Similar Technologies
PsalmShop uses cookies and similar technologies to support website functionality.
Essential cookies may be used to maintain shopping baskets, support checkout, manage customer sessions, provide security and remember necessary website preferences.
We also use Google Analytics 4 to understand website usage and improve our services.
Where required by law, non-essential analytics cookies and associated tracking will only be activated after you have given consent.
You may accept or reject optional cookies and change your preferences through the website’s cookie-consent controls once these have been configured.
Further information about individual cookies and their purposes will be available through our cookie-consent system.
9. Google Analytics
PsalmShop uses Google Analytics 4, a website analytics service provided by Google.
When enabled with the appropriate consent, Google Analytics may collect information about how visitors interact with the website, including page visits, approximate location, device characteristics and interaction events.
This information helps us understand website performance and improve the customer experience.
Google may process information using infrastructure outside the European Economic Area, subject to applicable data-protection requirements and safeguards.
Further information is available in Google’s privacy documentation: https://policies.google.com/privacy.
10. Contact Forms and Customer Enquiries
When you contact PsalmShop, we collect the information you choose to provide, such as your name, email address and message.
We use this information to respond to your enquiry, provide assistance and maintain appropriate records of our communications.
We do not use customer enquiries for unrelated marketing without an appropriate legal basis.
11. Sharing Personal Information
We may share personal information with trusted service providers where necessary to operate PsalmShop.
These may include:
Website hosting and technical service providers.
WooCommerce-related services used for order processing and digital delivery.
Payment processors, including PayPal.
Email and customer communication services.
Website security and fraud-prevention providers.
Google Analytics, where analytics processing is permitted.
Professional advisers or public authorities where disclosure is legally required.
Service providers are permitted to process information only as appropriate to their roles and applicable legal obligations.
We do not sell customer personal information to advertisers.
12. International Data Transfers
Some service providers may process personal information outside the European Economic Area.
Where personal data is transferred internationally, appropriate safeguards must apply as required by data-protection law. Depending on the circumstances, these may include adequacy decisions or approved contractual protections.
13. How Long We Retain Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Order and transaction records may be retained to meet applicable accounting, tax and legal obligations.
Customer account information may be retained while an account remains active or as otherwise necessary.
Customer enquiries are retained for an appropriate period to provide support and manage related matters.
Technical and analytics information is retained according to the relevant service configuration and applicable legal requirements.
When information is no longer required, it will be deleted, anonymised or otherwise handled appropriately, subject to any continuing legal obligations.
14. Your Data Protection Rights
Under applicable data-protection law, you may have the right to:
Request access to personal information held about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally applicable.
Request restriction of certain processing activities.
Object to processing based on legitimate interests.
Request portability of eligible personal information.
Withdraw consent where processing is based on consent.
Lodge a complaint with a competent data-protection supervisory authority.
In Spain, the relevant supervisory authority is the Agencia Española de Protección de Datos (AEPD).
Website: https://www.aepd.es/
To exercise your rights, please contact us through https://psalmshop.com/contact/.
We may need to verify your identity before responding to certain requests.
15. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration and misuse.
These measures may include secure connections, access controls, website maintenance and appropriate security services.
No method of electronic transmission or storage can be guaranteed to be completely secure.
16. External Links and Third-Party Websites
Our website may contain links to third-party websites and services.
These websites operate under their own privacy policies and practices. We encourage visitors to review those policies before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our services, website technologies or applicable legal requirements.
The latest revision date will be displayed at the top of this page.
18. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact PsalmShop.
Website: https://psalmshop.com/
Contact page: https://psalmshop.com/contact/